Privacy Policy

Who we are

Our website address is:

What personal data we collect and why we collect it


When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.


Who we share your data with

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

Owners who advertise a facility or service on our portal  may require the removal of their contact information at


Additional information

How we protect your data


The personal information collected on this Website, or when you contact by telephone is being processed in order to:

  • Provide you with commercial offers, newsletters, invitations to participate in games, competitions and events, including satisfaction surveys.
  • The Web service,, processes the personal information through messages sent to promote the Jahorina ski area and featured cities and resorts.
  • To respond to requests for information, comments and complaints that you send to This processing is based on your consent.
  • As a result of telephone contact, we retain evidence of the content of your call. This information processing is based on the legitimate interest of in keeping proof of its exchanges with users of the site, customers and prospects;
  • To improve the service of relations between and users of the site, clients and prospects by telephone. This processing is based on the legitimate interest of to improve the quality of its services.
  • You have the possibility, if necessary, to oppose the use of your telephone number for canvassing purposes by blocking it.


For any information or concern related to your data, please send us a mail at 


What data breach procedures do we have in place

Breach of personal data means a breach of security that leads to the accidental or unlawful destruction, loss, alteration, unauthorized disclosure or access of personal data transmitted, stored and processed in connection with the provision of our services.

Notification of personal data breach

  • In the event of a personal data breach, we will notify you and the competent supervisory authority by e-mail within 72 hours of the extent of the breach, the data involved, the potential impact on our services and our planned measures to secure data and limit any adverse effects on individuals.

We will not send you an infringement notice if:

  • There are technical and organizational protection measures (such as encryption) that have been applied to the personal data affected by the personal data breach, which make the data unintelligible to any person who is not authorized to access it;
  • Have taken follow-up measures to ensure that a high risk to the rights and freedoms of individuals is no longer likely to occur;
  • It would require a disproportionate effort (in which case we will notify you through public notice or similar equally effective measure).

What third parties do we receive data from

  • We do not receive information about you from third parties.
  • If we receive information about you from a third party in error, we will delete your information.